A straightforward resource site was reimagined into My Clinical Trial Planner, a free interactive tool that helps researchers plan, manage and collaborate on clinical trials with clarity. Developed as part of a dual-platform project using a shared block system, the hub combines user-led strategy, flexible tooling and high performance to support the future of clinical research in Queensland.
Health Translation Queensland (HTQ) selected Marameo Design through a competitive tender process to deliver two brand new digital hubs. The Clinical Trials Hub and the Mental Health Workforce Hub were conceived as distinct platforms, each addressing critical gaps in Queensland’s health sector.
While the target audiences were unique, we proposed a unified technical and design foundation. Both hubs were built using a custom Gutenberg block library, enabling HTQ to maximise its investment while delivering user-first digital experiences tailored to each sector’s needs.
The Clinical Trials Hub began as a straightforward resource directory. However, through collaborative research and discovery, it became clear the sector needed more than information. Queensland’s clinical research teams required an actionable, intuitive tool to help them plan, run and manage trials more effectively. This insight became the foundation for what would evolve into the site’s core feature: My Clinical Trial Planner.
This platform was developed alongside the Mental Health Workforce Hub as part of a coordinated effort to strengthen Queensland’s health and research infrastructure. Explore the Mental Health Workforce Hub case study to see how it supports future carers through lived experience and career clarity.
Key challenges
Clinical trials are inherently complex. In Australia, researchers and support staff often navigate disconnected systems, inconsistent guidance and a lack of practical, stage-by-stage tools tailored to the local regulatory environment.
Initial planning for the hub focused on centralising resources, but this was only part of the solution. The real challenge was how to support diverse trial teams such as administrators, coordinators and researchers in a way that respected their unique workflows while providing a clear, shared structure.
Key issues included:
Fragmented access to reliable resources
A lack of digital tools designed for the trial lifecycle
No easy way to collaborate across teams
Low digital maturity in some user groups, requiring a gentle learning curve
Our approach
From the beginning, we knew the success of the Clinical Trials Hub would depend on how well it reflected real-world needs. That meant starting with strategy and research, not screens or sitemaps.
We conducted in-person stakeholder workshops in Brisbane, bringing together trial coordinators, research nurses, ethics administrators and sector leaders. Through interviews, live sketching and collaborative exercises, we surfaced key workflows, frustrations and opportunities.
These insights informed detailed personas and user journeys, ensuring the platform spoke directly to the people who would use it every day. Alongside this, we developed a flexible, reusable design system that could power both the Clinical Trials Hub and its sister project, the Mental Health Workforce Hub.
Key strategies
Several strategic decisions shaped the success of this project:
Shared design system A custom-built block library ensured consistency, reduced duplication and allowed for rapid iteration across both hubs
Content-led UX Every feature was driven by the real needs of researchers. We prioritised clarity, ease of use and relevance
Flexible tooling We designed for autonomy, ensuring users could navigate and use the planner without needing to log in or be tech-savvy
Modular build Future enhancements or integrations can be made with minimal overhead
We also created a deep link between research insights and technical execution, ensuring that each step in the trial planner aligned to an actual process our users go through in real life.
The solution
The result is My Clinical Trial Planner, an interactive, stage-based tool designed to support clinical trial teams from pre-approval through to delivery.
Users can navigate freely through the entire trial lifecycle. At each stage, they are guided by clearly defined steps, resources and checklists. The tool is entirely free to use, with no login required unless users choose to track their own trial.
Key features include:
Stage-based navigation covering planning, approval and execution
Resource integration for every step, linking to articles, templates and guidelines
Personalised trial tracking with to-do lists and document uploads
Team sharing features, including note-taking and progress views
Designed for clarity and autonomy, not dependency on support
We are relentless when it comes to performance, accessibility and user experience. The Clinical Trials Hub delivers outstanding Lighthouse scores across every category.
The site is fully responsive and performs seamlessly across all devices, ensuring users can access critical trial planning tools from anywhere, at any time.
* Google PageSpeed Insights is the global benchmark for website performance. It combines Google’s search influence, detailed performance metrics, practical recommendations, global accessibility, and alignment with modern web standards.
Tangible results 🎯
Editor autonomy
Team members can now manage and grow the site with ease, thanks to the intuitive Gutenberg-based block system
Team members can now manage and grow the site with ease, thanks to the intuitive Gutenberg-based block system
Massive uptake
Strong engagement from a niche audience of 5,000 to 10,000 professionals with trial tracking already underway
Strong engagement from a niche audience of 5,000 to 10,000 professionals with trial tracking already underway
Stakeholder satisfaction
Positive feedback from researchers, coordinators and clinical leads
Positive feedback from researchers, coordinators and clinical leads
Real-world value
A tool that actively improves how trials are planned and delivered
A tool that actively improves how trials are planned and delivered
Investment maximised
The shared design system enabled HTQ to launch two tailored platforms with reduced cost and technical overhead
The shared design system enabled HTQ to launch two tailored platforms with reduced cost and technical overhead
Future-ready foundation
The platform is built to scale, with room for further features, integrations and user feedback loops
The platform is built to scale, with room for further features, integrations and user feedback loops
Successful partnerships
Don’t just take our word for it—hear directly from our clients about the success we’ve achieved together.
These testimonials highlight the power of collaboration and the value of working as one team.
“We’ve had the absolute pleasure of working with Mara and her team at Marameo Design. As a client, they have been an exceptional agency – understanding our requirements and delivering solutions that consistently exceed expectations. Their ongoing support for our digital and web needs has been invaluable, and we cannot recommend them highly enough for any digital services.”
Nisha Gurung
The George Institute
★★★★★
“Marameo are incredible to work with. They provide creative and intelligent digital solutions to complex marketing and communication challenges, with particular expertise in the research sector. They are incredibly reliable and have deep expertise in the rapidly evolving online world. Plus they are amazing people. I can’t recommend them highly enough.”
Jo Savill
Australian Research Data Commons
★★★★★
“We have engaged Marameo Design on two occasions for the development and delivery of two websites and continue to work with them on digital strategy and website maintenance. Mara and her team are truly an amazing team of professionals! They are always ahead of the pack – asking critical questions, thinking things through thoroughly and leading with digital expertise second to none. Working with them and their highly attentive customer service is a breeze. We can not recommend their services highly enough!”
HTQ
★★★★★
“Thank you SO MUCH for your incredible work. It’s an amazing result I am really proud of having worked on.
I know we’ve demanded perfection from you many times! – and you deliver. It’s been wonderful to work with a team who are so professional about achieving the best quality for the end product.”
Tim Johnson
The Australian Prevention Centre
★★★★★
“Marameo Design has shown a very high level of customer service, strategic advice and understanding of the audiences, as well as great skill and expertise in development delivery since taking over the rebuild and then the maintenance of the ARDC website.”
Adelle Coote
Australian Research Data Commons
★★★★★
“I have worked with Mara and Marameo Design for over three years and have been consistently impressed with the skills and knowledge that the team has. Work is delivered in a spirit of collaboration, on time and on budget. I wouldn’t hesitate to recommend.”
Lindsay Complin
★★★★★
“What can I say? Marameo rescued our website (Research Data Alliance)! It’s still work in progress but it just gets better. Really great team.”
Bridget Walker
Research Data Alliance
★★★★★
““Highly recommended team of professionals, who always responded quickly and efficiently. They provided us a great website created on WordPress which was also required to integrate with our existing Drupal backend sales system. An ethically focused company who are a pleasure to work with.”
Jo Savill
Australian Research Data Commons
★★★★★
“I can’t recommend Mara and the team at Marameo Design highly enough. Mara has been doing work for our company for many years. I have always found the Marameo Design team to be pro-active, efficient, super responsive and a pleasure to deal with. Nothing is too much trouble and they always go above and beyond in their service.”
Shelley Sher
La Corium Health
★★★★★
“I wanted Marameo as our agency knowing that I could trust them and their work output. We have just launch a whole new customised WordPress website in collaboration with Mara and her fabulous team, and I couldn’t be prouder of the output. Bonus that they’re all such cool cats to work with. I couldn’t recommend Marameo enough”
Katrina Batho
Liverty Housing
★★★★★
“I have worked with Marameo Design on several projects over the years. They have built Drupal and WordPress websites for my clients, or migrated a Drupal website to WordPress. Mara and her team are very valuable to have on the team as she has great insight into human web behaviour and offers best practice in terms of web design and usability. They have a wonderful problem-solving attitude to every challenge.
Jen Galama
Traffic Act
★★★★★
“I have known Mara and the Marameo Design team since 2023—over two years now—and it’s been an absolute pleasure working with them. They truly understand requirements, consistently deliver on time, and go the extra mile by suggesting what works best (and what doesn’t) in this space. Their expertise and guidance have been invaluable. If you are looking to collaborate and strengthen your online presence, this is the team you can trust!”
Dr. Shilpa Sadanand
The Resilience Collaborative
★★★★★
“Mara and the Marameo team work hard to find the right solution for a business website, including regular maintenance, updates and and great advice along the way. They are also responsive to feedback and requests in a very timely manner. Thanks!”
Kevin Brumpton
Return Fire Productions Pty Ltd
★★★★★
“Worked extensively with this agency for over 3 years when I was at The George Institute of Global Health. They were always prompt, professional and gave excellent support with our Drupal website. Recommended”
Kevin Truong
The George Institute
★★★★★
” Mara and her team were so accommodating and went above and beyond to try and get what we needed in a short period of time. The transition was incredibly seamless. I always found them so switched on and eager to assist. They know their stuff and their caring and warm approach really fits well in the not-for-profit space”
Katrina Batho
Liverty Housing
★★★★★
“The Marameo Design team are always responsive, efficient & explain things very well. I have a wordpress e-commerce website & they have done an awesome job helping me & understanding what I need. So easy to deal with. I highly recommend their services. Thank you so much for your help & patience. Give stars all the way!!!”
Melissa Cremasco
Cremamia
★★★★★
“Thank you again for your time today – I could have stayed on that call for hours! Your insights on potential opportunities and improving Sepsis Australia’s website were incredibly valuable.”
Harriet Benjamin
Sepsis Network Australia
★★★★★
“The team at Marameo delivered a sleek and user-friendly website for FoodSwitch that perfectly aligns with our vision and expectations. Working with Mara for creative design and the technical team for the build, Marameo were easy to work with. Communication was clear, collaboration was seamless. We are very happy with the end result.”
Steve Stamatellis
FoodSwitch
★★★★★
“Working with Marameo Design has been a wonderful experience. They are professional, supportive and always reliable. True collaboration.”
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